Return Policy

All sales final. No returns. In case of damaged or missing merchandise, we are able to offer either store credit or exchange for the item in question within two weeks of customer receipt date and depending upon availability. We cannot guarantee that purchased items will remain in stock. To acquire store credit or exchange, we require a receipt and visual proof of damage. In case of damaged merchandise, please do not send your purchase back to the manufacturer. For all requests, please contact customer service at studio@advisoryboardcrystals.com with your order number.

Once proof of missing or damaged merchandise is received and inspected, we will notify you of the approval or rejection of your credit or exchange. If you are approved, then your order will be processed and a credit will automatically be sent to your email of choice within a reasonable period.

Privacy

Abc. respects the privacy of its customers. Customer information will never be shared with third parties or outside individuals.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Shipping

Currently, Abc. ships globally. Various shipping methods and rates can be selected upon purchase and shipping costs are calculated at checkout. Please note that taxes/duties/VAT are not included in International shipping costs and will be additionally added to the cost of each order. Please allow 3-5 days for processing and verification, and an additional 7-10 days for any items marked as a "pre-order" item. Tracking information will be provided upon dispatch, but may also be retrieved by sending a request along with your order number to studio@advisoryboardcrystals.com.

Advisory Board Crystals does not take responsibility for any customs fees for international orders and these charges. The customs charges are the responsibility of the customer.

Purchasing

By ordering merchandise, you agree that you are purchasing for personal use and not for resale. We reserve the right to refuse any orders without warning or explanation.

Sales Tax

All apparel and items will be taxed according to the billing location.

Terms of Use

By using our website you agree to our terms of use. We may alter these terms without notice. Please check these regularly, since we reserve the right to correct any errors at any time. 

By consenting to Advisory Board Crystals' SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at info@advisoryboardcrystals.com.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy below to determine how we collect and use your personal information.

Contact Information

For order inquiries contact: studio@advisoryboardcrystals.com

For all other inquiries contact: info@advisoryboardcrystals.com | (551) 574-3637